The app's map displays the location and the number of bike in station available near your position.
After entering your destination address, the app shows you the closest stations and anticipates redirections you might have to follow.
Unlock the bike🔓:
➡️ Click on the "SCAN" button: scan the QR code located on the bike's handlebars.
➡️ Wait a few seconds for the app to connect to the bike. Once connected, the bike will make a double "beep" and the app will display your ride route on the screen.
➡️ Press the left brake to detach the bike and pull it towards you. The bikes are attached to each other via two magnets located on the right side of the bike.
Unreadable QR code? You will again find the number of the bike on the fork of the bike or above the rear light.
*A pre-authorization of 25 euros may be required before the start of each trip. For more information>> article
🛠Your bike is not working ? The app will suggest that you park it in the maintenance area and and you can then start a new ride request by scanning the QR code of the next bike.
You want to take a bike with Orizo card ? Do not hesitate to follow this article : Use my Orizo card to take a bike
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You have the possibility to book a bike. After entering your destination address, the application offers you to book a bike at the nearest station. Click on "BOOK" button at the bottom right of your screen. Booking time varies depending on your position, after this time, the bike can be accessible again for other users.
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❓ If you any difficulties, do not hesitate to contact us directly via our Live Chat or by phone at +33 09 80 80 41 97. You can also send us an email at velopop@velo-grandavignon.fr